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Office of the Tax Ombud says Joint Revenue Board working to harmonise tax administration across federal, state, and local government levels.
The Office of the Tax Ombud (OTO) of Nigeria has announced that efforts are underway to address multiple taxation through collaboration with relevant revenue authorities. The Chief Executive Officer of OTO, Dr. John Nwabueze, made this known in Abuja this week, stating that the Joint Revenue Board is working to harmonise tax administration across federal, state, and local government levels.
According to Nwabueze, resolving multiple taxation is complex because numerous agencies are involved in revenue collection across different tiers of government.
Stakeholder Engagement and Consumer Protection
Nwabueze said his office would continue to engage stakeholders to curb excessive tax-related practices and improve taxpayer protection.
He also expressed readiness to collaborate with the Federal Competition and Consumer Protection Commission (FCCPC) on issues affecting consumers and taxation, noting that consumer-related matters often have links to tax administration and dispute resolution.
He reiterated his commitment to building a legacy of fairness, accountability, and relief for taxpayers.
Call for Constructive Feedback
Nwabueze urged journalists and the public to offer constructive criticism and suggestions to help strengthen the institution, stating that feedback is essential for improving service delivery and setting standards for future leadership.
He also called on financial correspondents to support efforts aimed at improving taxpayer awareness and confidence in Nigeria’s tax system, describing the media as a critical partner in promoting public communication, citizen engagement, and democratic accountability.
OTO’s Role in Tax Dispute Resolution
“The establishment of the OTO marks a major step toward strengthening transparency, accountability, and taxpayer confidence,” he said.
He explained that the office provides an independent platform for addressing taxpayer complaints and protecting taxpayers’ rights, noting that modern tax systems globally rely on fairness, accessibility, effective dispute resolution, and public trust.
The office was created to provide accessible, timely, and cost-effective mechanisms for resolving tax-related disputes.
“The office serves as a bridge between taxpayers and revenue authorities through mediation, conciliation, and alternative dispute resolution,” he said.
He added that this approach would reduce prolonged litigation and improve institutional efficiency within the tax administration system.
